If you are not satisfied with your purchase, please contact firstname.lastname@example.org within 30 days of your receipt of the product. Our team will respond within 30 days of your request. Due to the nature of our products, we handle requests for returns and refunds on a case-by-case basis (but any such requests must be made within 30 days of your receipt of the product). Please note that in no event will we be responsible for more than the price you paid for the applicable products, less any applicable shipping costs. Please have your order number available when you contact us to help expedite your request.